Frequently Asked Questions
Whether you are a guest, donor, volunteer, community partner, or just someone who wants to learn more about Hospitality House, we want to answer all of your questions and give you the information you need. If you have a question that is not answered below, please don't hesitate to contact us. We would love to connect with you and answer any questions you may have.
Who can stay at Hospitality House?The Hospitality House of Tulsa serves family members of inpatients hospitalized in any Tulsa hospital. The family and patient must live farther than 30 miles outside of the greater Tulsa area to qualify to stay at Hospitality House. Outpatients and their caregiver may also stay at Hospitality House, but must live farther than 50 miles outside the Tulsa Metro area. Philos Hospitality, Inc. d/b/a Hospitality House of Tulsa does not and shall not discriminate on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status, in any of its activities or operations.
How much does it cost to stay at Hospitality House?In order to keep our services available to approximately 450 families each year, the following room donation policy has been adopted for our facilities and programs: Suggested Room Donation is $40/night for the first 5 nights. After 5 nights, suggested donation rate drops to $30/night. Guests who are not able to afford the suggested room donation amount will be asked to complete a Family Assistance Program questionnaire to help determine the level of room discount they qualify for. The qualification questions and income tables are based on current Federal Poverty Guidelines. Their application will be reviewed by Hospitality House staff and determination of their suggested donation amount will be approved the same day. The minimum room donation amount is $5.00 per night. No one is turned away due to inability to pay.
Can families make a reservation to stay at Hospitality House?We operate on a referral basis from healthcare professionals associated with all Tulsa Hospitals. Please talk with a case manager, nurse, physician, or hospital chaplain about your family’s need to stay in Tulsa near your hospitalized patient. The healthcare professional can then call our main number at 918-794-0088 and place your family’s name on our waiting list.
How is Hospitality House funded?We are funded by individuals, foundations, churches, and businesses. Hospitality House does not receive any federal funding.